Good to Know
Tips for professionals and clients across South Africa

Why being a small business doesn't mean looking unprofessional
Professionalism isn't measured by headcount. Whether you're a solo operator or a growing team, the way you present your work and communicate can say far more about your business than its size.

No website? Here's what customers still expect to find about your business
You don't necessarily need your own website to build a useful online presence. You do need to make the right information about your business easy to find.

How to ask customers for reviews without making it awkward
You don't need a sales pitch. A simple, low-pressure request can make reviews a natural part of finishing a job.

Independent Pro vs registered business: what's actually different?
You don't need a registered company simply to work for yourself. Here's how a sole proprietorship and a registered company differ in South Africa, and what that means on Know a Pro.

Get found online: a practical visibility checklist for local Pros
Make it easier for customers to find accurate information about your business across Google, social media and your Know a Pro profile.

How local shops and everyday services can build a useful profile
Show customers what you sell or do, where you operate and the practical details they need before getting in touch.