Good to Know
Tips for professionals and clients across South Africa
Before you call: the 60-second Pro check
A minute won't tell you everything about a Pro, but it can help you spot what you know, what you don't and what you still need to ask.
Customer red flags: what can make a job harder for both sides?
Customers aren't the only ones deciding whether a job feels like a good fit. Here are some situations that can create problems before work even begins, and what both sides can do instead.
What makes customers choose one Pro over another?
When several Pros seem suitable, the decision may come down to the details that matter for that particular job. Here's what customers can compare and what Pros can make easier to understand.
Why being a small business doesn't mean looking unprofessional
Professionalism isn't measured by headcount. Whether you're a solo operator or a growing team, the way you present your work and communicate can say far more about your business than its size.
What should be on a proper quote before you pay a deposit?
Before money changes hands, make sure you understand what is being done, what it will cost, what isn't included and what happens if the job changes.
Should every professional have qualifications? Not necessarily.
Some work requires specific registration or credentials. Other services don't have one compulsory qualification. Here's how to work out what proof actually matters.