Need a hand? We are here.

Whether you’re a customer or a Pro, we’re here to help. Send us a message and our team will get back to you as soon as possible.

For general enquiries, billing or profile help. Our team will get back to you as soon as possible.

Prefer to message? Reach our support team directly on WhatsApp.

Know a Pro is an online platform supporting customers and professionals across South Africa.

Send us a message

Fill in the form below and our team will get back to you as soon as possible.

Is Know a Pro free for customers?

Yes. Searching, browsing profiles and contacting professionals is completely free — you only pay the pro for the work you agree on.

What if a pro does not reply?

Response times vary by Pro. If you don’t hear back, you can contact another Pro or reach out to our support team if you need help using the platform.

Does it cost me anything?

No. Finding, viewing and contacting Pros on Know a Pro is free.

What does the Verified badge mean?

Every professional's identity is checked before their page goes live. The green Verified badge confirms we've completed that ID check.

What do I get for my subscription?

Your own professional profile page, a unique shareable link, a QR code, a lead inbox, and a Verified badge once your ID is approved.

Do I need a registered company to join?

No. Independent Pros and sole traders are welcome on the R300/month plan — a registered company is not required.

How do customer leads reach me?

Enquiries come straight to your inbox or your WhatsApp. There's no middleman between you and the customer.

Is there a contract or lock-in?

No lock-in. You can cancel anytime and your page stays live until the end of the period you've already paid for.