Good to Know

Tips for professionals and clients across South Africa

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Repeated tripping, heat, burning smells or unusual electrical behaviour are signs to stop investigating the problem yourself and get appropriate help.
Home Services

What electricians wish homeowners would stop doing themselves

Some household tasks are straightforward. Fixed electrical work and suspected electrical faults deserve much more caution. Here's where homeowners should know their limits.

7 min read
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Knowing where your water shut-off is and being able to describe the problem clearly can make a plumbing emergency easier to manage.
Home Services

What plumbers wish customers knew before calling

Knowing a few basics before a plumbing problem happens can help you describe the issue, limit further damage and have a clearer conversation with the plumber.

7 min read
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A criminal background check and a SAPS Police Clearance Certificate aren't the same document, and the right one depends on why the check is needed.
Other

Criminal record check vs Police Clearance Certificate: what's the difference?

They both deal with criminal-history information, but they aren't interchangeable. Here's what each is used for and why the purpose of the check matters.

7 min read
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ID Verified confirms completion of Know a Pro's identity-verification process. It doesn't replace checks for qualifications, registration or suitability.
Other

What does the ID Verified badge on Know a Pro actually mean?

The badge confirms one specific check. Here's what you can learn from it, and what you should still check separately.

6 min read
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Before someone works in your home, confirm the visit, understand the job and think about the access they'll actually need.
Other

7 things to check before you let someone work in your home

From confirming who is arriving to protecting keys, valuables and access information, a little preparation can make an at-home service visit easier to manage.

7 min read
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A few extra checks before sending money can help you spot suspicious requests and payment changes.
Other

How to spot and avoid scams when hiring a service

From payment pressure to changed banking details, learn the warning signs worth checking before you send money or share sensitive information.

7 min read
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