Good to Know

Tips for professionals and clients across South Africa

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Think of the 60-second check as a starting point, not the end of your homework.
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Before you call: the 60-second Pro check

A minute won't tell you everything about a Pro, but it can help you spot what you know, what you don't and what you still need to ask.

6 min read
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Price is one part of the decision. Scope, experience, communication, availability and other details can matter too.
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What makes customers choose one Pro over another?

When several Pros seem suitable, the decision may come down to the details that matter for that particular job. Here's what customers can compare and what Pros can make easier to understand.

7 min read
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The right proof depends on the job: sometimes it's a statutory registration, sometimes it's relevant training, and sometimes previous work tells you more.
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Should every professional have qualifications? Not necessarily.

Some work requires specific registration or credentials. Other services don't have one compulsory qualification. Here's how to work out what proof actually matters.

8 min read
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Keep the request simple: ask for an honest review, make the link easy to find and give the customer space to decide whether they want to leave one.
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How to ask customers for reviews without making it awkward

You don't need a sales pitch. A simple, low-pressure request can make reviews a natural part of finishing a job.

7 min read
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Before comparing the totals, check whether each quote actually covers the same work, materials and conditions.
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The cheapest quote can become the most expensive job

A low quote isn't automatically a bad one. The important question is whether you're comparing the same scope, materials and terms before choosing.

7 min read
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Look beyond the design and ask what the profile actually tells you about the provider, their services and the work you need done.
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How to tell whether an online professional profile is worth exploring

A polished profile can make a good first impression, but the useful information is in the details. Here's what to look at before you contact a Pro.

7 min read
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