Good to Know
Tips for professionals and clients across South Africa

Before you call: the 60-second Pro check
A minute won't tell you everything about a Pro, but it can help you spot what you know, what you don't and what you still need to ask.

What makes customers choose one Pro over another?
When several Pros seem suitable, the decision may come down to the details that matter for that particular job. Here's what customers can compare and what Pros can make easier to understand.

Should every professional have qualifications? Not necessarily.
Some work requires specific registration or credentials. Other services don't have one compulsory qualification. Here's how to work out what proof actually matters.

How to ask customers for reviews without making it awkward
You don't need a sales pitch. A simple, low-pressure request can make reviews a natural part of finishing a job.

The cheapest quote can become the most expensive job
A low quote isn't automatically a bad one. The important question is whether you're comparing the same scope, materials and terms before choosing.

How to tell whether an online professional profile is worth exploring
A polished profile can make a good first impression, but the useful information is in the details. Here's what to look at before you contact a Pro.