Good to Know
Tips for professionals and clients across South Africa

Customer red flags: what can make a job harder for both sides?
Customers aren't the only ones deciding whether a job feels like a good fit. Here are some situations that can create problems before work even begins, and what both sides can do instead.

What makes customers choose one Pro over another?
When several Pros seem suitable, the decision may come down to the details that matter for that particular job. Here's what customers can compare and what Pros can make easier to understand.

What should be on a proper quote before you pay a deposit?
Before money changes hands, make sure you understand what is being done, what it will cost, what isn't included and what happens if the job changes.

What plumbers wish customers knew before calling
Knowing a few basics before a plumbing problem happens can help you describe the issue, limit further damage and have a clearer conversation with the plumber.

The cheapest quote can become the most expensive job
A low quote isn't automatically a bad one. The important question is whether you're comparing the same scope, materials and terms before choosing.

How much deposit should you pay a contractor?
There isn't one percentage that's right for every job. Here's what to check before paying a contractor deposit and how to understand what your money is for.