Good to Know

Tips for professionals and clients across South Africa

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A one-person business doesn't need to pretend to be a large company to present itself professionally.
Other

Why being a small business doesn't mean looking unprofessional

Professionalism isn't measured by headcount. Whether you're a solo operator or a growing team, the way you present your work and communicate can say far more about your business than its size.

7 min read
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Even without your own website, customers should be able to understand what you do, where you work and how to contact you.
Other

No website? Here's what customers still expect to find about your business

You don't necessarily need your own website to build a useful online presence. You do need to make the right information about your business easy to find.

7 min read
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Keep the request simple: ask for an honest review, make the link easy to find and give the customer space to decide whether they want to leave one.
Other

How to ask customers for reviews without making it awkward

You don't need a sales pitch. A simple, low-pressure request can make reviews a natural part of finishing a job.

7 min read
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Working for yourself and registering a company are different business structures. Neither one automatically makes you more professional.
Other

Independent Pro vs registered business: what's actually different?

You don't need a registered company simply to work for yourself. Here's how a sole proprietorship and a registered company differ in South Africa, and what that means on Know a Pro.

7 min read
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Clear, current business information across the places you use online makes it easier for customers to find and understand what you offer.
Other

Get found online: a practical visibility checklist for local Pros

Make it easier for customers to find accurate information about your business across Google, social media and your Know a Pro profile.

7 min read
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Clear products, services, opening hours and practical information make it easier for customers to understand what your business offers.
Everyday & Retail Services

How local shops and everyday services can build a useful profile

Show customers what you sell or do, where you operate and the practical details they need before getting in touch.

7 min read
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