Good to Know

Tips for professionals and clients across South Africa

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Think of the 60-second check as a starting point, not the end of your homework.
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Before you call: the 60-second Pro check

A minute won't tell you everything about a Pro, but it can help you spot what you know, what you don't and what you still need to ask.

6 min read
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A useful quote should make the scope, price and payment expectations easier to understand before work begins.
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What should be on a proper quote before you pay a deposit?

Before money changes hands, make sure you understand what is being done, what it will cost, what isn't included and what happens if the job changes.

8 min read
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A criminal background check and a SAPS Police Clearance Certificate aren't the same document, and the right one depends on why the check is needed.
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Criminal record check vs Police Clearance Certificate: what's the difference?

They both deal with criminal-history information, but they aren't interchangeable. Here's what each is used for and why the purpose of the check matters.

7 min read
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A recommendation can give you a name. Your next step is checking whether that provider fits the job you actually need done.
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“Does anyone know a guy?” The problem with hiring from a Facebook comment

Community recommendations can be a useful starting point. Here's what to check before turning a name in the comments into a booking.

7 min read
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Before paying a contractor deposit, understand the amount, what it covers and what the written payment terms say.
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How much deposit should you pay a contractor?

There isn't one percentage that's right for every job. Here's what to check before paying a contractor deposit and how to understand what your money is for.

7 min read
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ID Verified confirms completion of Know a Pro's identity-verification process. It doesn't replace checks for qualifications, registration or suitability.
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What does the ID Verified badge on Know a Pro actually mean?

The badge confirms one specific check. Here's what you can learn from it, and what you should still check separately.

6 min read
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